• We are currently experiencing staffing shortages. Thank you for your understanding if there are delays in getting to your call. The safety of our patients is our number one priority.
• Please allow 24-48 business days for prescription refills.
• Please allow us 24-48 business days to return your phone calls or emails. We strive to respond as soon as possible.
• Please note: due to the rising costs of merchant fees we are no longer able to accept American Express. If you have any questions, please feel free to contact us.

Families with patients arriving 10 minutes or more after their scheduled appointment may be subject to a missed appointment charge and required to reschedule.

Be aware that there are various construction areas in the Portland metro area that may affect your transit time.

Please plan for your timely arrival.

Thank you for entrusting us at the Animal Allergy and Ear Clinic with the care of your furry family members. WE ARE OPEN.

We understand the seriousness of the Coronavirus (COVID-19) and are following recommendations to decrease the spread of infection. Because of this, we would like hospital visitors to be aware of the following precautionary measures:

If you are planning a visit but are not feeling well, please call our hospital, and our staff will reschedule your visit for a later date.

While we are a wonderful team of caring individuals, we will be following guidelines for distancing measures within reason.

Wh have heightened our cleaning regiments to be more frequent, with a focus on disinfecting high-trafficked/commonly used areas and areas used by any previous patient. If your pet is in need of medications, please call us, and we can discuss shipping your pet’s medications to your home. Should you decide to pick up medications from the hospital, please call and order and pay in advance to reduce your wait time in the lobby. If you call us upon arrival at the clinic, we would be happy to bring the medications and food to your car.

If there are accommodations that you would like to request regarding the concern of COVID 19 exposure, please let our office know either by phone or email prior to your appointment, and we will try to meet reasonable accommodation requests.